Running a Brand — series key art poster, an eight-part brand strategy series by Olofinyo Temitope Ben
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A Brand Strategy Series by Olofinyo Temitope Ben

Running a Brand

Eight episodes. Eight parts of a business. One question: can your brand deliver on everything it promises?

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A brand is more than what people see. It lives in the promise you make, the product you build, the people behind it, and the experience customers have long after the first impression.

Running a Brand is a free eight-part article series exploring the work behind brands people recognise, choose, and trust.

Coming Soon

The Season

Eight episodes. One question.

  1. Tunde and Lerato reviewing a customer message at their laundry shop counter
    EP01Available Now

    The Brand Promise

    What are you actually promising your customers?

    Read EP01
  2. Tunde and Lerato at the laundry counter, listening closely to what a customer has told them
    EP02Available Now

    Consumer Knowledge

    Do you know your customers, or just your target audience?

    Read EP02
  3. Tunde at the laundry counter, gesturing in concern as a customer holds up a receipt while Lerato looks on beside a basket of laundry
    EP03Available Now

    Business Operations

    Can your business deliver what your brand promises?

    Read EP03
  4. EP04Coming Soon

    Brand Culture

    Your team is part of the brand, whether you like it or not.

  5. EP05Coming Soon

    Consumer Experience

    What happens after you win the customer?

  6. EP06Coming Soon

    The Purchase Moment

    Why people choose you — or walk away.

  7. EP07Coming Soon

    Product Innovation

    Is your offer keeping up with your customers?

  8. EP08Coming Soon

    Brand Story

    Are you telling a story your business can back up?

The first episode is coming soon.

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Free to join. Unsubscribe whenever you like.